German American Business Association California (“GABA CALIFORNIA”) recognizes the importance of protecting the privacy of all information provided by our members, customers of our web site and services, subscribers to magazines, registrants for our events, recipients of our e-mail newsletters and all of our customers (collectively, “Customers”). We created this policy with a fundamental respect for our Customers’ right to privacy and to guide our relationships with our Customers. This privacy statement discloses the privacy practices for all products and services owned and/or provided by GABA CALIFORNIA.
Information And Use
Registration and Ordering
When attending our on-line or off-line events or trade shows, participating in our webcasts, using our website and signing up for certain selected services, Customers must first register. During registration, Customers are required to give their contact information (such as name, e-mail address, mailing address and phone number). We also may collect demographic information (such as job title and purchasing responsibilities, company information and professional certification). For internal purposes, we use this information to communicate with Customers and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites. We use aggregate demographic information about our audience to improve our service, for marketing purposes and/or industry reporting purposes.
Many of our products and services are free to subscribers who meet certain demographic criteria. Independent auditors may need to certify the eligibility of these subscribers. In order to do that, we may collect unique identifiers (such as mother’s maiden name) that we disclose to the auditors strictly for industry reporting and audit verification purposes.
For our services that require payment (such as certain events, products and subscriptions), we also collect credit card or similar information (such as account name, number and expiration date), which is used for billing purposes only, and is not otherwise shared.
If Customers wish to subscribe to our e-mail newsletters, we ask for contact information (such as name, e-mail address and, occasionally, demographic information). We use this information in the same manner as we use contact information in the registration and ordering process described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.
Surveys and Contests
From time to time we invite Customers to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether to disclose requested contact information (such as name and mailing address) and demographic information (such as zip code or job title). In addition to other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes, to monitor or improve the use and satisfaction of the site, and may be shared with sponsors of such surveys or contests.
We may offer interactive and community features such as discussion boards, webcasts and user profiles. Note that all personal information sent or posted via such features becomes public information for which we are not responsible.
If Customers elect to use our referral service for informing a friend about GABA CALIFORNIA and our services, we may ask them for the friend’s name, job title and e-mail address. GABA CALIFORNIA will store and use this information to send the friend an invitation. This information may also be used to provide information about our company and related products and services. The friend may contact us as specified in the customer referral message to request that no further communications be sent.
Communications with Us
We have features where Customers can submit information to us. Letters to the editor and similar submissions may be made public. Requests for service, support or information may be forwarded as needed to best respond to a specific request. We may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.
Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates that contain important information about our sites and services. For example, we send new members a welcoming message, and verify password and username for our password-protected sites. We may also communicate with a user to provide requested services and for account-related issues via e-mail, phone or regular mail.
We offer our Customers the option to receive information about GABA CALIFORNIA, related products, services and special deals. Customers can choose not to receive these communications, as set forth in our Permission section below.
Automatic Data Collection
Our web sites have features that automatically collect information from Customers, to deliver content specific to Customers’ interests and to honor their preferences. This information assists us in creating services that will serve the needs of our Customers.
For our internal purposes, we may gather date, time, browser type, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify Customers personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.
We may combine demographic information supplied by a subscriber at registration with site usage data to provide general profiles, in aggregate non-personally identifiable form, about our Customers and their preferences in the content of the site and advertising. We may share this composite information with our advertisers and business affiliates to help them better understand our services.
With Whom Your Information Is Shared
We may share (provide and receive) personal information of Customers with GABA CALIFORNIA’s members for promotional and marketing purposes. Personal information from our members (name, business address, company affiliation, telephone, telefax, email address) may be published in a GABA CALIFORNIA member directory, which may by publicly available online and in print. We do not share credit card information with such third parties.
In particular, please note that information collected in connection with events or services sponsored by third parties, will be shared with the sponsor of the particular event or service. These sponsors will use the information according to their own privacy policies, and we urge participants to read those policies and be aware of their privacy practices before registering.
At GABA CALIFORNIA’s website, emails, and on-line newsletters, information may be shared with selected advertisers if a user affirmatively clicks through on a link/ad to such advertiser at those sites or in e-mails.
On occasion, we may provide targeted lists of names and offline and online contact information for marketing purposes to third parties, subject to our Permission policies. We give Customers the option of not having their name or contact information disclosed to third parties, as set forth in the Permission section.
Other than as set forth above, we do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential. We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Customers should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.
We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.
Correction/Updating Personal Information
If a Customer’s personally identifiable information changes (such as zip code), or if a Customer no longer desires our product(s)/service(s), we provide a way to correct or update that user’s personal data. The Customer should contact Customer Support for the applicable product or service.
We use commercially reasonable precautions to protect our Customers’ personal information and to store it securely. Sensitive information that is transmitted to us online (such as credit card number) is encrypted and is transmitted to us securely. In addition, access to all of our Customers’ information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.
Our web sites contain links to other sites. GABA CALIFORNIA is not responsible for the privacy practices or content of such other sites. We encourage our Customers to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.
Notification And Changes
For questions about this privacy statement, contact us at:
German American Business Association of California, Inc.
775 Glenborough Dr., Suite 101
Mountain View, CA 94041, USA
775 Glenborough Dr., Suite 101
Mountain View, CA 94041, USA