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Customer Service Representative – Matrix Aviation Services, Inc.

Employer: Matrix Aviation Services, Inc.
Airline: Air Berlin
Employment Type: Customer Service Representative
Location: San Francisco International Airport
Hours: Varies
Rate Per Hour: Starting $16.00

Matrix Aviation Services is an equal opportunity / affirmative action employer


  • Paid training
  • Health/Dental/Vision/Life Insurance
  • Compensated time off
  • Uniform cleaning allowance

Areas of Responsibility:

Perform full range of Customer Service functions, including;

  • Ticketing
  • Guest check-in and assistance
  • Verifying guest documentation
  • Gate management / announcements regarding flight activity
  • Baggage Services – lost luggage claim processing and tracking through World Tracer
  • Learn and operate a computerized reservations system
  • Assist unaccompanied minors and special needs guests
  • Complete daily reports and other assigned duties
  • Work in a team environment


  • Must successfully pass a ten year federal background check and obtain an Airport SIDA badge.
  • Must be authorized to work in the United States for any employer without sponsorship
  • Must be at least 18 years of age, have a High School Diploma, GED or six months work experience in the Customer Service industry
  • Ability to proficiently read, write and speak English
  • Bilingual candidates; German, Dutch, French, Russian, Italian and other languages are a plus

For more information please contact:
OR Apply in person FEBRUARY 13TH – 17TH from 10:00am until 5:00pm at;

Matrix Aviation Services, Inc.
1799 Bayshore Hwy. Suite #210 (Second Floor)
Burlingame, CA 94010

Posted Feb 7, 2017